Privacy Policy

Safeguarding visitors' privacy is an important task for us. Therefore, in our privacy policy we describe what information we collect and how we use it.

CONSENT

By using the information and services, you agree to our privacy policy and the terms we have included herein.

YOUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use and store your personal information to ensure that we can provide you with various services and offer you a personalized experience online and in our shops. This may be done on our site or in other ways. We will keep your personal data confidential at all times and only collect, use and store it in accordance with this privacy policy.

COLLECTION OF YOUR PERSONAL DATA

We collect various levels of your personal data both on our site and in our physical shops:

- You will browse our site as a guest if you are not a registered user. We will not collect or use any personal data from you, but you may not be able to use all the services and features we offer to registered users.

- You must provide certain of your personal data when you register with us on our site (such as your name and contact details), to receive various features and services we offer to our registered users, such as email updates, answers to your questions and priority for our limited edition items.

- You can only place an order with us as a registered user on our Site. In either case, we will only collect information necessary to fulfill the relevant order (such as your name, contact details and payment/credit card details).

- You may wish to have your personal information provided by us. You can do this by contacting our customer service or by adjusting your customer profile in your registered account.

USE OF YOUR PERSONAL DATA

We use the personal data you provide for the following purposes:

- To provide our services to you. This includes answering all your queries, recommending products on our site, maintaining your shopping cart on our site, reviewing your requests for any of our services and fulfilling any orders you place with us (including security checks on your payments and verification).

- To provide you with marketing communications as we may occasionally update you on our latest products, news via email, post and telephone.

DISCLOSURE OF YOUR INFORMATION

Your personal information will be kept confidential with us, except for the following parties to whom we may disclose your personal information:

- Any financial institutions or credit card companies, or collection agencies where necessary to establish and support the payment made by you

- Any parties where such disclosure is required by legal or contractual obligations or as required by law

This privacy policy does not apply to websites maintained by third parties. Please read the privacy policies of such third parties before providing your personal data to such third parties (whether through our Site or otherwise). We are not responsible and liable for any use or breach of your personal data by such third parties.

MONITORING VISITOR BEHAVIOUR

We use various techniques to track who visits the website, how that visitor behaves on the website and which pages are visited. This is common practice for websites as it provides information that contributes to the quality of the user experience. The information we record, via cookies, includes IP addresses, browser type and pages visited.

We also monitor where visitors first visit the website and from which page they leave. We keep this information anonymous and is not linked to any other personal information.

USE OF COOKIES

We place cookies with visitors. We do this to collect information about the pages users visit on our website, to keep track of how often visitors return and to see which pages do well on the website. We also keep track of what information the browser shares.

DISABLING COOKIES

You can choose to disable cookies. You do so by using your browser's options. You can find more information about these options on your browser provider's website.

THIRD-PARTY COOKIES

Third parties, such as Google, may advertise on our website or use another service. To do so, these third parties in some cases place cookies. These cookies cannot be influenced by us.

PRIVACY POLICY OF ADVERTISERS/THIRD PARTIES

For more information on the privacy policies of our advertisers and third parties connected to this website, please visit the websites of these respective parties. We cannot influence these cookies and the privacy policy of cookies placed by third parties. These cookies are outside the scope of our privacy policy.

CONTACTING US

If you have any questions or feedback about our privacy policy, please do not hesitate to contact us.

HG Branding
Chamber of Commerce number: 86130609
VAT: NL004194572B64
support@lilianandvance.com

Balkendwarsweg 1
9405PT Assen
The Netherlands